What Our Customers Are Saying
We had three (3) basement windows installed; we are very pleased with the way they were installed. Joe and Mike were very professional. GEM was always reliable and committed. We were told that it would take a bit longer due to COVID-19 delays, but as soon as it was possible, the windows were installed. The work was done neatly, and efficiently. We certainly would recommend GEM windows.
The installation process was seamless. From initial sales consult with (Tas) to the actual date of delivery and installation, there was an act of professionalism. The actual job was finished in quite a remarkable time. The crew cleaned up and swept the worked area leaving it very clean.
Just had two storm windows replaced in our 80 year old house. The experience with GEM was fabulous. Upon first inquiry, we received a follow up call the next day and an initial assessment made the following week. Waiting for installation was a little long, but understandable due to COVID. Communication was always swift and pleasant. Installation was a breeze. Great all round service.